Privacy Policy & Terms and Conditions

1.Definitions

• Company refers to Rejuvenation Launch Ltd., 4030 8 Street SE, Calgary, Alberta T2G 3A7, Canada.
• Service refers to the websites operated by the Company, including rejuvenationlaunch.com, dealers.rejuvenationlaunch.com, cs.rejuvenationlaunch.com, and flow.rejuvenationlaunch.com.
• Personal Data is any information relating to an identified or identifiable individual.
• Device means any device that can access the Service, such as a computer, phone, or tablet.
• Service Provider means any person or entity that processes data on behalf of the Company.
• You means the individual using the Service, or the entity on whose behalf that individual is acting.

2.Who We Are

Rejuvenation Launch Ltd. is a Canadian corporation operating a dealer program for roof rejuvenation products and services, marketing primarily to independent business owners and entrepreneurs in the United States and Canada. This Privacy Policy explains what personal information we collect, why, how we use and share it, and the rights available to you.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

3.Information We Collect

Information you provide directly

When you submit our dealer application, book a call, or otherwise contact us, we collect:

• First and last name, email address, phone number, ZIP/postal code
• Business ownership status, business type or industry, and any business details you volunteer
• Your timeline and readiness to start
• Financial and investment-capacity information — including self-reported available capital and, where you indicate you would need financing, a self-reported credit-score range. We do not pull, receive, or store your actual credit report or score; this is a self-reported answer used only to route your application to the appropriate next step.
• Anything else you choose to share in forms, calls, texts, emails, or recorded calls

Acceptance records

When you submit our application, you accept this Privacy Policy and our Terms and Conditions. We record the fact of your acceptance and the date and time it occurred, together with the submitted application, so we can evidence what you agreed to and when.

Information collected automatically

• IP address and approximate location, browser type and version (user agent), device and operating system information
• Pages visited, date and time of visits, time on page, referral URL, and click and scroll behaviour
• Advertising source data, including campaign parameters (UTM parameters) and advertising click identifiers such as Meta's fbclid and Google's gclid, wbraid, and gbraid
• Which version of a page you were shown. We run split tests on headlines, layouts, and buttons to improve the Service, and we record which variant you saw so results are measurable and your experience stays consistent.
• Video engagement data — whether a video was played, and how much of it was watched

Information from third parties

Your interactions with our advertisements or pages on Facebook and Instagram; data passed to us by the Service Providers listed in Section 8; and, if you choose to pursue financing, data from a third-party financing partner (subject to that partner's own privacy practices and your separate consent to them).

4.Cookies & Tracking Technologies

We and our Service Providers use cookies, pixels, local storage, and similar technologies. These fall into the following categories:

You can instruct your browser to refuse cookies or alert you when they are set. Some parts of the Service may not function properly without essential cookies. You may also opt out of interest-based advertising using the tools listed in Section 12.

5.How We Use Your Information

• To evaluate and respond to your application, including contacting you by phone, text/SMS, and email (see Section 6)
• To route your application — your answers determine the next step we offer, such as a strategy call, an intro call, or an alternative program
• To schedule, confirm, and remind you of calls and appointments
• To operate and improve the Service, including running split tests to see which pages communicate more clearly
• To measure and improve our advertising. We send conversion events to advertising platforms so we can tell which advertisements produce applications and booked calls. These events may include a hashed (cryptographically scrambled) version of your email address and phone number, along with your IP address, browser user agent, and advertising click identifiers. Hashing means we do not transmit your readable email address or phone number; the platform uses the hash only to match the event against its own records.
• For remarketing — to show you our advertisements on third-party platforms after you visit the Service
• To keep records of your agreement acceptances for legal and compliance purposes
• To comply with legal obligations and enforce our Terms and Conditions

6.SMS, Text Message & Phone Call Consent

Message and data rates may apply. Message frequency varies. You may opt out of SMS at any time by replying STOP, and you may request no further calls by telling us directly. Consent to receive texts or calls is not a condition of purchasing any product, program, or service.

Because we are a Canadian company communicating with recipients in both Canada and the United States, our SMS and email marketing is intended to comply with both the U.S. Telephone Consumer Protection Act (TCPA) and Canada's Anti-Spam Legislation (CASL).

7.Email Communications

You may unsubscribe from marketing emails at any time using the unsubscribe link in any email we send, or by contacting us using the details in the Contact section below.

8.Who We Share Your Information With

We share personal data with the following categories of Service Provider, strictly to operate the Service:

We may also disclose personal data in connection with a business transfer (merger, acquisition, or asset sale); to comply with legal obligations or valid requests by public authorities; and to protect the rights, property, or safety of the Company, our users, or the public.

We do not sell your personal information in the ordinary sense of exchanging it for money. However, sharing information with advertising platforms for cross-context behavioural advertising may be considered a "sale" or "sharing" under certain laws, including the CCPA/CPRA. See Section 12.

9.Call Recording

Strategy calls, intro calls, and outbound calls placed through our dialing platform may be recorded and transcribed for training, quality assurance, and record-keeping purposes. Where a call is recorded, we will inform you at the start of the call, and you may ask us not to record.

10.Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this Policy, maintain business and tax records, comply with legal obligations, resolve disputes, and enforce agreements. Records evidencing your acceptance of our agreements are retained for as long as needed to establish those acceptances. When data is no longer needed, it is deleted or anonymised.

11.Data Security & Where Data Is Processed

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We are based in Canada and work with Service Providers located in Canada, the United States, and potentially other countries. By using the Service, you acknowledge that your information may be transferred to, stored, and processed in a country other than your own, which may have different data-protection laws than your jurisdiction.

12.Your Privacy Rights

California residents (CCPA / CPRA)

You have the right to notice, to know and access, to correct, to delete, to opt out of the sale or sharing of personal information, to limit the use of sensitive personal information, and not to be discriminated against for exercising these rights.

Categories of personal information collected in the past 12 months:

We disclose Categories A, B, D, F, and I to Service Providers for business purposes. Our sharing of identifiers and internet-activity information with advertising platforms for cross-context behavioural advertising may constitute "sharing" under the CPRA. You may opt out by contacting us or by using the tools below.

We verify and respond to verifiable requests within 45 days, extendable once by a further 45 days with notice.

Other U.S. states

Residents of states with comprehensive privacy laws — including Virginia, Colorado, Connecticut, and Utah — may have similar rights of access, correction, deletion, and opt-out. Contact us using the details below to exercise them.

Canadian residents (PIPEDA and Alberta PIPA)

Our collection, use, and disclosure of personal information is governed by the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and, as an Alberta-based company, by Alberta's Personal Information Protection Act (PIPA), together with other applicable provincial privacy legislation. You may request access to or correction of your personal information, or withdraw consent, subject to legal and contractual restrictions.

Opting out of interest-based advertising

• NAI: optout.networkadvertising.org
• DAA: optout.aboutads.info
• DAA of Canada: youradchoices.ca
• Device settings: "Limit Ad Tracking" (iOS) or "Opt out of Ads Personalization" (Android)

To exercise any right in this section, contact us using the details in the Contact section. We may need to verify your identity before responding.

13.Do Not Track

The Service does not currently respond to Do Not Track browser signals, as no common industry standard for interpreting them has been adopted.

14.Children's Privacy

The Service and our dealer program are directed to business owners and adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal data, contact us and we will take steps to remove it.

15.Links to Other Websites

The Service may link to or embed third-party services, including scheduling, video, financing, and payment providers. We are not responsible for the content, policies, or practices of third-party sites, and we encourage you to review the privacy policy of every site you visit.

16.Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the new version on this page and update the version number and "Last Updated" date above. Material changes will be indicated by a prominent notice on the Service. Continued use of the Service after changes take effect constitutes acceptance of the revised Policy.

1.Acceptance of Terms

By accessing or using the Service, submitting an application, or otherwise engaging with Rejuvenation Launch Ltd., you agree to be bound by these Terms and Conditions and the Privacy Policy above. If you do not agree, do not use the Service.

2.Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use the Service, submit an application, or purchase a dealer package.

3.Description of Services

Rejuvenation Launch Ltd. operates a certified-dealer licensing program related to a proprietary roof rejuvenation product and system. Submitting an application does not obligate you to purchase, and does not obligate us to accept your application or offer you a dealer package. A binding agreement is formed only upon execution of a separate, signed dealer agreement and payment of the applicable package fee.

4.Business Opportunity & Earnings Disclaimer

Testimonials shown on the Service are from real dealers describing their own individual experience and are not necessarily representative of what you should expect to achieve.

5.Application & Enrollment

Submitting our online application is free, non-binding, and does not guarantee acceptance into the dealer program. We review applications and may accept, decline, or request additional information at our discretion. Acceptance and program terms are finalised only through a separate written dealer agreement.

6.Payments & Refunds

Dealer package pricing and payment terms will be presented to you before purchase and are governed by your signed dealer agreement. All payments for dealer packages are non-refundable, except where the product delivered is materially defective, in which case remedies will be addressed on a case-by-case basis in accordance with our product warranty terms.

7.Intellectual Property

All trademarks, logos, product names, site content, marketing materials, and training materials used on the Service are the property of Rejuvenation Launch Ltd. or its licensors, including our product supplier. Nothing on the Service grants you a licence to use any intellectual property except as expressly set out in a signed dealer agreement.

8.Acceptable Use

• You will not misrepresent your identity or business status on your application
• You will not use the Service for any unlawful purpose or to submit false, fraudulent, or malicious information
• You will not attempt to interfere with the security or normal operation of the Service

9.Third-Party Links & Services

The Service may link to or embed third-party services, including scheduling, video, financing, and payment providers. We are not responsible for the content, policies, or practices of third-party sites or services.

10.Disclaimer of Warranties

The Service and application process are provided "as is" and "as available," without warranties of any kind, express or implied, to the fullest extent permitted by law.

11.Limitation of Liability

To the fullest extent permitted by law, Rejuvenation Launch Ltd. will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising from your use of the Service or participation in the application process, whether or not you become a dealer.

12.Indemnification

You agree to indemnify and hold harmless Rejuvenation Launch Ltd., its officers, employees, and agents from any claims, damages, or expenses arising from your misuse of the Service, breach of these Terms, or violation of any law or third-party right.

13.Governing Law & Disputes

These Terms are governed by the laws of the Province of Alberta, Canada, without regard to conflict-of-law principles, except where mandatory consumer-protection law of your home jurisdiction applies.

14.Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.

15.Changes to These Terms

We may update these Terms from time to time. We will post the new version on this page and update the version number and "Last Updated" date above. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.